Campus Jobs Hiring Right Now

UHD - Admin Office Assistant - Burge Residence Hall

Tuesday, December 2, 2025
BASIC JOB FUNCTIONAssist in the day-to-day operations of the University Housing and Dining Administration (UHD) front desk including answering and directing incoming phone calls or emails, taking messages, and greeting incoming appointments and visitors.RESPONSIBILITESGreet customers and refer to appropriate members of UHD team or other University officesAssist (prospective) students and families in resolving housing, general living, and campus problems and refer to appropriate advisory servicesAssist the public in answering questions and provide directions and assistance according to departmental policies and proceduresRespond to inquiries and complaints from students, families, staff, and the general public, and refer as appropriateDemonstrate civil and respectful interactions with othersMaintain privacy and utilize discretion when interacting with others to handle sensitive situationsPick up/deliver mail from the Burge Hall Desk / summer operations desk. Sort and distribute mailBecome familiar with and answer inquiries regarding marketing in the residence halls and Market PlacesAssist with filing for staff throughout the office suiteReview newspapers for articles related to UHD to be archivedComplete special assignments that assist in UHD Administration operationsMay perform other duties as assignedQUALIFICATIONSEnrolled as a student at The University of Iowa (during academic year)Excellent communication (verbal and written) and be positive and respectful in working with a diverse populationProficiency in Microsoft Office Suite, including Word, Excel, Outlook, and TeamsReasonable experience in handling multiple assignments, conflicting demands, or prioritiesExcellent organizational skillsDemonstrated commitment to GREAT customer serviceMust be able to work during academic break periods (fall, winter, spring and summer breaks)Experience living in the University of Iowa residence hallsKnowledge of UHD procedures and policiesWORK HOURSM-F 8-5TRAINING REQUIREMENTSFERPA TrainingMinors on Campus TrainingAnti-Harassment Training for student employeesCriminal Background Check upon hirePossible: Driver’s License Review if driving University vehicles is required during employment.

This list a small sample of what is in Handshake. View all opportunities: 

Student Employment Outcomes

  • Development of a professional mindset—treating your student job as a “real job”
  • Provide and promote workplace behavior best practices
  • Foster and promote student career development through employment tips and further professional developmental opportunities
  • Development and understanding of key competencies, transferable skills, leadership on the job, networking abilities, and fostering a sense of professionalism with your peers and supervisors
  • Development of positive peer-to-peer and supervisor interaction techniques to facilitate personal and professional growth
  • Understand the difference between meeting and exceeding expectations and be able to execute strategies to perform at the next level
  • The chance to network and build relationships with professional mentors on campus
  • Increased enrollment retention and graduation rates for on-campus student workers
  • Students working 1-20 hours per week have a higher average GPA than their non-working peers
DI budget meeting

New to Campus?

Looking for a job? The University of Iowa uses Handshake to connect students with employment listings from hundreds of partners. New students should sign up to Handshake and complete their profile as soon as possible. 

Working as a First Year Student

Common Misconceptions

Perception: Students who work while attending school full-time struggle to keep up with their studies because of time management issues and they have a lower GPA than students who don’t work.

Reality: Working while attending school full-time increases the need for students to manage their time and thus helps students establish a more structured routine.

  • From 2010-2023, University of Iowa freshman students who worked between 1-20 hours per week had GPA 0.13 higher than their non-working counterparts.
  • This same data is validated with national statistics. On average, students who work on campus maintain a higher GPA than those who don’t.

Perception: Having a student job affects the focus of students away from the classroom and can cause early drop-out rates.

Reality: No campus activity has shown as much positive influence on a students’ academic success and retention as campus employment. 

On‑campus employers are aware that the students they hire have a #1 priority of doing well in school; therefore, employers are flexible with students’ schedules. 

  • From 2010‑2023, University of Iowa data shows that student employees are retained at a 4.46% higher clip than their non-working peers.

Perception: With less time to focus on academics, student workers struggle to graduate in four years and take much longer to finish their degree requirements.

Reality: Student employees don’t just keep up, but far exceed the University of Iowa graduation rate average at both the 4 and 6-year levels.

  • Since 2010, 4-year graduation rates for students who work on campus are at a 2.93% higher level than the university average.
  • The 6-year graduation rates have an even more significant increase with student employees graduating at a 3.76% higher level.

Perception: It’s just a student job.

Reality: Student jobs develop skills future employers want. The UI STEP (Student to Employed Professional) program prepares students to articulate those skills.

Student Stories

Get a behind-the-scenes look at student life through the eyes of campus employees. These short videos share real stories from students balancing work and school, highlighting the skills they’ve gained, the connections they’ve made, and the impact of their on-campus jobs.

Admissions Tour Guide

Retail Operations Assistant

ITS Student Lead

Resources

The Pomerantz Career Center assists in the professional development of student employees by providing opportunities such as the UI STEP (Student to Employed Professional) professional development workshop and the 2-credit hour professional development academic course, along with assistance with Handshake.

Student Employment for Career Success

All-in-one assistance with career and professional preparation. Topics include: the impact of student employment on future employability, strategies for proactive job or graduate school searching and networking, resume and cover letter writing to stand out to employers, interview preparation and execution, and personal branding. 

Requirements: concurrent student employment, on- or off-campus.

Workforce Development Sessions

We offer free professional development sessions to student employees called UI STEPWorkforce Development Program.

These engaging and interactive trainings equip student staff with essential skills that extend beyond their day-to-day job responsibilities. The program focuses on core areas of workforce development and professionalism, helping student employees grow as confident, capable, and career-ready individuals. Topics include transferable skills, leadership, networking, and strategies for exceeding expectations.

Supervising Today's Students

The Supervising Today's Students Series (STS) focuses on developing skills for individuals who supervise and/or represent undergraduate students, while providing insights on how to best lead and support student employees.

Student Employee & Supervisor of the Year

Each year, the University of Iowa honors outstanding contributions through awards recognizing both student employees and their supervisors. Student employees make a meaningful impact across campus, often going above and beyond in their roles. Just as essential are the supervisors who mentor and guide them—an impact reflected in the many heartfelt nominations submitted by students.

Work-Study Eligibility

Each year, around 1,000 undergraduate students are employed through work-study positions. Work-Study is not a grant or a loan but a need-based, part-time employment program in which the government and the employer share the payroll cost of employing you. Work-Study gives you the upper hand of being chosen by an employer since the government directly reimburses them a percentage of your earnings.

Handshake

Handshake is the University of Iowa's online job board. Students can research employers and apply for on- and off-campus jobs. Employers can post their student employment opportunities.

Have Questions?

Josh Frahm

Josh Frahm

Title/Position
Senior Associate Director, Student Employment Programs
Learn about Josh Frahm, Senior Associate Director, Student Employment Programs at the University of Iowa Career Center.