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Josh Frahm

Josh Frahm

Title/Position
Senior Associate Director, Student Employment Programs

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Director of Engineering Career Services

Wednesday, May 15, 2024
College of EngineeringDirector, Engineering Career Services Job Function: Academic SupportJob Family: Educational Support ServicesJob Classification: Educational Support Services Coord/Manager (PCE3)Position #: 00102809Org/Dept/Sub-Dept #: 15-2750This Position Reports to: Associate Dean for Academic ProgramsPosition Specific Summary: As a member of the Engineering Student Success Team (eSST), the director of engineering career services leads student professional development activities in the College of Engineering through supervision and design of experiential education, career development programs, and employer engagement to support and facilitate the academic, professional, and personal development of students within the College of Engineering. This position is responsible for career-related advising of engineering students, individually and in groups, throughout the academic year.  Key Areas of Responsibilities and Specific Job TasksKey Areas of ResponsibilitiesSpecific Job Duties and TasksEnhance and Support Student Educational Experiences and Increase Retention. Foster a Sense of Community and Engagement for StudentsManage a program(s) or service(s) that supports the educational experience and retention of current or prospective students. Manage the administrative and operational functions. Monitor assessment. Develop and/or design specific programs and services, including curriculum development, delivery and assessment. Provide reports and recommendations to assist in assessing alignment with strategic goals. Oversee the caseloads of others.Manage the career services operation to ensure efficient, timely, and effective programs and services for engineering students.Design and manage the career experiential education program; administer co-op and internship courses and assess student success in the workplace.Represent the College of Engineering on campus wide committees (e.g., PCC Employer Relations Committee), and outside the University, including the Big Ten Plus Engineering Career Services Directors group.Communicate with campus partners such as the Pomerantz Career Center, International Students and Scholars, and IMU Event Services to support engineering student engagement around campus. Coordinate communication with Deans, DEOs, and other faculty to ensure that Engineering Career Services is meeting the needs of employers, students, and departments.Co-supervise (recruit, hire, and train) a team of engineering student peer advisors to assist with student development and employer outreach programming.Conduct assessments to understand student and employer engagement and satisfaction, assist with collection of graduation outcome data, and compile co-op/internship reports.Annually teach and present career content and resources to engineering students through classroom and student organization presentations and workshops.Serve as the liaison and main point of contact for the Engineering Graduates of the Last Decade (eGOLD) to support their volunteer aspirations such as the mentoring program. Establish and Maintain Relationships with Partners to Provide Educational Support Services. Partners Include on-campus Units and External Agencies (Local, State, National and International)Provide leadership in design and marketing of programs and events. Develop and maintain networks of professional colleagues and external partners. Articulate initiatives and services to address strategic goals. Identify and build partnerships with representatives of employers (industrial, governmental, and educational organizations) to increase the diversity and quality of recruiters at the university; facilitate relationships between employers and the College of Engineering, including academic departments, the Dean’s Office, individual faculty and staff, and the Center for Advancement. Partner with the CoE Finance Director and the Center for Advancement to support corporate sponsorship campaigns. Plan, lead, and engage in outreach and networking activities with employers such as the fall/spring career fairs; employer of the week; diversity networking programs; seminars; and recruiting events to develop students’ professional skills and increase opportunities for students.Identify employer needs and recommend recruiting options, strategies, and sponsorship opportunities to enhance employer presence on campus.  Academic PlanningAcquire and develop the communication and interpersonal skills necessary for effective advising of students. Acquire and develop knowledge of relevant academic programs, policies, procedures, and resources. Advise students regarding departmental, collegiate, and University policies and procedures; programs of study; and the development of appropriate academic plans. Monitor student progress. Write letters of recommendation and letters of support for student appeals. Maintain records of student advising sessionsProvide career advising expertise to students regarding job and internship search strategies, interviewing skills, resume and cover letter writing, professional etiquette, and offer evaluation and negotiation through one-on-one meetings and presentations.Refer students to appropriate resources and offices (collegiate and campus) for help with personal issues, tutoring, testing and placement, career advising, study abroad, and financial aid.Teach a section of Engineering Success for First-Year Students (ENGR:1000), a course designed to facilitate a successful transition to college for first-year students.Other duties as assigned to provide career support and promote student successAdministrative (HR, Budget), Supervision and TrainingDevelop budgets; review and recommend budget allocations, review and approve operational expenditures. May be responsible for writing grant applications to secure funding for program, project or service. Develop, implement, evaluate and recommend new training programs and services. May provide functional and/or administrative supervision. May hire, develop and manage the performance of staff, assure staff is compliant with UI policies and procedures.Oversee fiscal planning and management of Engineering Career Services, develop short- and long-range operating plans, including budgets, programs and services, personnel, technology/other equipment, and space.Develop and maintain content for career services sections of the College of Engineering website.Collaborate with members of the Engineering Student Success Team (eSST) and college-wide staff to enhance the student experience through academic, social, and professional events.Supervise the Assistant Director of Leadership Development. Universal CompetenciesWelcoming and Respectful Environment (Extensive)Ability to foster a welcoming and respectful workplace environment while recognizing personal differences. Ability to work with a variety of individuals and groups in a constructive and respectful manner while appreciating the importance of a workforce that benefits from the talents of all people across multiple characteristics, including: race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, gender identity, or associational preferences.Promotes a workplace environment where people of all backgrounds and perspectives feel welcomed and appreciated, where every individual is empowered to make a positive impact, and in which workplace concerns are addressed effectively.Identifies unit policies and practices that could have a disparate impact based on protected classifications as defined by federal and/or state law.Recommends policies and practices to advance a welcoming and respectful workplace environment as described above.Forms respectful relationships with individuals and organizations representing various constituencies and seeks regular input to better understand potential issues and to enhance recruitment and retention efforts.Supports implementation of unit strategic plans related to a welcoming and respectful workplace environment.Engages in on-going self-reflection and continues to advance one’s own knowledge and skills related to fostering a welcoming and respectful workplace environment.Recognizes and addresses disrespectful or non-welcoming behavior in one’s unit/department.Collaboration/Positive Impact (Extensive)Ability to work with a variety of individuals and groups in a constructive and civil manner and utilize existing resources and learning to achieve or exceed desired outcomes of current and future organizational goals/needs.Ensures time, resources, energy, learning opportunities, and actions are focused on priorities important to the changing workplace.Identifies and resolves disagreements/conflicts in early stages.Promotes a safe, fair, respectful environment in which concerns can be addressed effectively.Recommends changes to work practices and policies to achieve desired outcomes.Service Excellence/Customer Focus (Extensive)Ability to meet or exceed customer service needs and expectations and provide excellent service in a direct or indirect manner.  Ability to effectively transmit and interpret information through appropriate Participates in developing a variety of effective ways to deal with service challenges.Models service delivery and coaches’ others to deliver excellent service in a variety of settings.Communicates well with direct reports, peers, leadership, and external constituents.Utilizes various methods for information sharing and information gathering. Modifies processes to enhance service. Technical CompetenciesRelationship Management (Extensive) Ability to establish and build healthy working relationships and partnerships with colleagues within and external to own unit, those to whom services are provided, vendors, the public, regulatory/governmental agencies, etc., all of whom may be seen as "customers" or receivers of services provided by the University.Maintains productive, long-term relationships with "customers."Conducts periodic reviews of work effort, progress, issues, and successes.Creates opportunities to educate teams on "customer" priorities.Participates in defining the terms of the services provided in a collaborative relationship.Communicates to "customers" regarding expectations of all parties.Empowers others to establish collaborative, healthy relationshipsAdvising Knowledge (Working) Knowledge of the major responsibilities, accountabilities, and organization of academic advising services.Demonstrates general knowledge of all academic programs and in-depth knowledge of courses and student requirements in area of specialization.Identifies the characteristics and needs of student populations being advised; distinguishes needs of first year versus seniors, etc.; applies advising strategies to meet student needs.Identifies the needs of subpopulations such as students with disabilities, first generation, underrepresented minorities, etc., and applies appropriate advising strategies.Effectively synthesizes the three components of advising (informational, relational, and contextual) in work with students.Demonstrates the in-depth knowledge of and the ability to use advising technology. Communication for Effective Relationships (Working)Knowledge and application of the communication techniques and relationship building skills that develop the ability to work with a variety of individuals and groups in a constructive and collaborative manner.Demonstrates an understanding of alternative points of view.Explains issues in alternative ways to accommodate different listeners.Demonstrates both empathy and assertiveness when communicating a need or defending a position.Employs appropriate methods of facilitating collaborative communication.Works with others to address critical issues, resolves problems, and persuade or influence toward appropriate resolutions. As part of performing the key areas of responsibility and competencies described above, staff members are expected to meet reasonable standards of work quality and quantity, as well as expectations for attendance established by their supervisor.  Staff members are also expected to comply with policies governing employee responsibilities and conduct, including those contained in the University Operations Manual. Proficiency levels are defined as:  Basic Application - Uses basic understanding of the field to perform job duties; may need some guidance on job duties; applies learning to recommend options to address unusual situations. Working Experience - Successfully completes diverse tasks of the job; applies and enhances knowledge and skill in both usual and unusual issues; needs minimal guidance in addressing unusual situations.  Extensive Experience - Performs without assistance; recognized as a resource to others; able to translate complex nuances to others; able to improve processes; focus on broad issues.  Expert/Leader - Seen as an expert and/or leader; guides, troubleshoots; has strategic focus; applies knowledge and skill across or in leading multiple projects/orgs; demonstrates knowledge of trends in field; leads in developing new processes.   Position QualificationsEducation Requirement Bachelor’s degree in business administration, Education, or related field, or an equivalent combination of education and experience.Required QualificationA minimum of 3 years of experience with employers and/or corporate partners to coordinate experiential education and/or facilitate student recruitment.Required QualificationExcellent written and verbal communication skills.Required QualificationAn understanding of the employment recruitment and selection process.Required QualificationDemonstrated proficiency in planning and executing large-scale events such as career fairs.Required QualificationValid Drivers License and ability to meet and maintain UI Fleet Safety Standards.Desired QualificationMaster’s degree in student affairs, STEM, business, or a related field.Desired QualificationCareer advising experience.Desired QualificationExperience supervising full-time employees and student employees.Desired Qualification Familiarity with University of Iowa policies, procedures, and regulations.Desired QualificationDemonstrated ability to cultivate a welcoming and inclusive environment for students.  Desired QualificationDemonstrated success working in a collaborative team environment. 

Programmer Analyst

Wednesday, May 15, 2024
Work Schedule: up to 20 h/week (academic year); 40 h/week (summer and breaks). Must be available to work on week days between the hours of 8:00 AM and 4:30 PM.  Hours will be flexible to accommodate a 20-hour workweek.  Will need transportation to get to building.Duties:The student will be responsible for assisting application department teams with .NET and database development and support tasks.Qualifications:RequiredUniversity of Iowa Student Excellent teamwork, communication skills, and attention to detailsHigh motivation and desire to learn new thingsExperience with Data Structure,  Object Oriented Development, and AlgorithmsExperience with HTML, CSS, and JavaScriptDesired:Experience with web application developmentPractical knowledge of C#Experience with Relational Database Management SystemsTO APPLY: Please email your Student Employment Application to Dagong Wang @ dagong-wang@uiowa.eduEmployment is contingent upon successful completion of a criminal background check. 

Physical Infrastructure and Network Engineering Assistant

Tuesday, May 14, 2024
MUST BE AVAILABLE TO WORK (ideally full-time or close to) during summer 2024. This student position is a member of the Physical Infrastructure and Network Engineering Services team, they are teams within Information Technology Services (ITS)-Enterprise Infrastructure (EI). This student position will assist the team in performing its role to install cable; verify IT rooms for electrical and mechanical equipment labeling; troubleshoot GPS coordinates of physical plant; GIS entry; UPS installs; responding to maintenance issues for UPS; and document enterprise IT systems within the database of ITConnect. This position provides an opportunity to do hands on work, to learn, and to build real-world job skills including planning, collaboration, communication, and customer service. Ability and willingness to grow into this work as a member of the Physical Infrastructure and Network Engineering teams and work outdoors for the summer months. Examples of this work include:Install cable, troubleshoot, and document the IT systems within database of ITConnect and Enghouse program.GPS coordinates of the pathways and manhole systems.Inspect and Inventory Management: IT rooms; electrical, Mechanical and equipment labeling.Customer Service: use of email; form templates; communicating in time sensitive situations.Special Projects: documentation; auditing; data entry and photos of IT rooms.Working outdoors and from building to building on campus and our research park.Requirements:Must be available to work during summer 2024.Ability to adapt quickly to changing work priorities and assignments.Student with an interest in learning about a multi-faceted organization with varied job duties.Ability to perform physical functions required of position: lift and move manhole and handhole lids weighing up to 50 pounds; and required ability to bend, stand, and climb ladders as necessary.A valid driver license and occasionally driving a UI vehicle between work locations is required to perform the duties of this position.A three-year history driving review will be conducted for finalist.Adherence to UI Driving policy https://opsmanual.uiowa.edu/administrative-financial-and-facilities-policies/risk-management-insurance-and-loss-prevention-5Criminal background check for finalist.Desired Skills:Customer service experience in a previous role, or a willingness to develop those skills as part of your work with the Physical Infrastructure and Network Engineering team.Self-driven to learn about the systems, environment, and software that the Physical Infrastructure and Network Engineering teams use in the course of their work.The University of Iowa is an equal opportunity / affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination based on race, creed, color, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, religion, associational preference, status as a qualified individual with a disability, or status as a protected veteran. 

EMU/EEG Student Technician

Tuesday, May 14, 2024
The Student Technician position will support the Department of Neurology’s Epilepsy Monitoring units (EMU) and Electroencephalogram (EEG) lab during weekend overnight shifts. This position will be scheduled primarily on Friday nights and Saturday nights. The expectation for this position is to start in Summer 2024 and continue through the academic semesters. This position will float between both EMU and EEG areas based on unit need.Responsibilities will include:Preparing area and materials for patient testingEscorting patients to and from examination roomsMonitoring patients in the adult/pediatric Epilepsy Monitoring Unit and EEG lab. May go to patient bedside and intensive care units (ICU).Maintaining the quality of the electroencephalogram (EEG) recording, including fixing electrodes and ensuring camera recordings/audio are adequate for physician and technologist reviewAiding in maintaining research studies and documentation pertaining to research study patientsIdentifying clinical and electrographic events and responding appropriately, including notifying appropriate personnel as neededAssisting with takedown and discontinuing VEEG upon patient dischargePerforming routine maintenance of equipment to ensure operational conditionCompleting tasks in corroboration with Clinical Technicians and Electrodiagnostic Technologists, under direct supervision of bothWorking independently while performing functions of the job, assignments may include working in the adult or pediatric Epilepsy Monitoring Units. This position is located within the University of Iowa Hospitals and Clinics and will have access to patient data and other information requiring a high degree of confidentiality and independent judgement. A successful applicant must be reliable, attentive to detail and accuracy, and willing to help as needed. Health Care majors preferred.A background check, health screening compliances, and patient medical health record trainings will be required at time of hire. Hands-on training will be provided.Schedule: Currently hiring for weekend overnight shifts (Friday nights and Saturday nights) for between 8-20 hours per week. This position may be scheduled every Friday/Saturday or every other Friday/Saturday based on department need and the student's availability. Additional shifts during the week may be picked up as available.Maximum number of hours is 20 hours/week during the academic semesters, 40 hours/week during breaks.  Pay: $15/hourSupervision Received By: EMU Supervisor, EEG Supervisor, or designeeQualificationsMust be currently registered as an undergraduate or graduate student at the University of Iowa.Ability to communicate effectively with staff, faculty, patients, and the publicAbility to follow oral and written instructionsExperience in a healthcare setting with direct patient care highly preferred

AmeriCorps Disaster Prepwise VISTA Member

Tuesday, May 14, 2024
An Disaster PrepWise VISTA opportunity is available in the College that would be perfect for those of you graduating this year and looking to stay in Iowa City. Dr. Sato Ashida in CBH is looking for someone to work with her as an AmeriCorps VISTA member for the next year (placement runs for a full year starting in August 2024). If you are interested, please contact Dr. Ashida directly at sato-ashida@uiowa.edu and she can give you more details. The position would work with the emergency preparedness program called Disaster PrepWise, which helps individuals create personalized disaster plans. The position is full-time and involves supporting the development of program implementation and capacity building, as well as working with community-based NGOs to coordinate and develop referral infrastructure. The program is currently in the process of developing a Spanish translation, so much of the implementation, capacity building and especially the partnerships with outside organizations will be focused on Spanish-speaking populations.  Spanish speakers would be strongly preferred. As a member of AmeriCorps, you would receive a biweekly living stipend, plus an education offset to be used toward student debt from your undergrad degree or tuition for future graduate school programs. After finishing your term, you will also have non-competitive eligibility for federal job applications. For interested and qualified candidates, we would need a commitment to this position by July, so please email Dr. Ashida as soon as possible if you are interested.Be 18 years or older (no upper age limit)Pass a national service criminal history checkHold one of the following citizenship statuses: US citizen, US National, Lawful Permanent Resident Aliens and persons residing in a state that have the following legal residency classifications: refugee, asylum or asylee, temporary protected status, or deferred action for childhood arrivals (DACA) status.Benefits:Living Allowance: No less than $877.66 biweekly ($22,800/yr) Leave: 10 days each of personal and medical leave.Child Care: If you have children under 13, you may qualify for the AmeriCorps Childcare benefit. More information is available on request.Professional development: In addition to VISTA orientation/PrepWise training, there are webinars, courses, and other training opportunities offered by AmeriCorps/DPW.Education Award: $7,395 can be used for tuition/future education expenses or federal student loan repayment. (Can be replaced with a ~$1800 cash payment)Better access to federal jobs after service: you have 1 year of Non-Competitive Eligibility, meaning you can skip steps and have faster processing of federal jobs.Federal Student Loan forbearance/deferment: during your year of service, federal loans may be eligible for forbearance/deferment (if you choose the education award or cash payment, respectively).Public Service Loan Forgiveness eligibility: AmeriCorps service counts as time accrued towards the 10 years needed at a government agency/non-profit to qualify for loan forgiveness, and during your service you’ll be eligible for an income-based loan forgiveness plan. GRE Fee Reduction: your service may qualify you for a reduction in the cost of taking the GRE after service.

Student Employee of the Year

Student employees play an incredible role in all aspects of the University of Iowa. Each year, supervisors recognize students who go above and beyond to make a difference in their units and throughout the university.

Through this annual award, the Pomerantz Career Center, in partnership with NSEA (National Student Employment Association), recognize the best student employees from campuses across the country. 

Nomination & Selection Process

Student supervisors are provided a standard nomination form asking to recognize their students for performance in these key nomination criteria:
  1. Career & Self-Development
  2. Communication
  3. Critical Thinking
  4. Equity & Inclusion
  5. Leadership
  6. Professionalism
  7. Teamwork
  8. Technology

Nominations received are put into three employment categories and a winner is selected from each category, followed by an overall campus winner. The three employment categories are:

  1. Administrative Support
  2. Student/Campus Services
  3. Science, Health, and Engineering

 

Awards & Recognition

Each nominated student receives a University of Iowa pen/pencil zip bag to show our appreciation for their efforts.

 

The winners are grouped in the following categories:

University of Iowa Campus Winner: Top campus winner

Category Winners: Administrative, Campus Services, Science |Health |Engineering

Certificate of Distinction:

All winners are awarded with the Student Employee of the Year electronic charger and a framed certificate signed by the President.

Supervisor of the Year

Student supervisors play an incredibly important role, not only for the University, but for the students that they lead. The level of importance that supervisors play in the overall education experience of their students has been highlighted in the incredible number of nominations written by students over the 8 years of the award.

Through this annual award, the Office of Student Employment and the University recognize the terrific leadership and workplace environment that student supervisors have created within their department.

Historical Winners

 

Nomination & Selection Process

Student employees are emailed a flyer asking to recognize their supervisors for performance in these key nomination criteria:

  1. Provides excellent training, coaching, and professional development opportunities to student employees
  2. Helps the student connect learning in the classroom to experiences on the job
  3. Assists the student in connecting job skill development to future professional employment
  4. Showcases how much they care about the student as a person

 

Awards & Recognition

Each nominated supervisor receives a Student Supervisor of the Year mug to show our appreciation for their efforts.

The winners are grouped in the following categories:

University of Iowa Campus Winner: Top campus winner

Certificate of Distinction: Overall top 7

All winners are awarded with the Supervisor of the Year mug, a framed certificate signed by the President, and are invited to attend a reception along with our Student Employee of the Year winners at the President’s house.

 

Historical Winners